Aquascape UltraKlean Replacement Parts

Shipping Information

We aim to get your pond and water garden supplies to you as quickly as possible.

• Orders over $199 CAD ship free across North America.
• A flat rate of $14.99 applies to all smaller orders.
• Standard delivery takes 1 to 4 business days.
• Most in-stock items are dispatched within 24 hours.
• Special order items may require 2 to 14 business days before shipping, depending on availability.

Returns & Exchanges

If something isn’t quite right, we’ve got you covered.

• Returns are accepted within 30 days of delivery.
• Items must be unused, in original packaging, and include all parts and proof of purchase.
• All returns require prior authorization. Items sent without approval will not be accepted.
• Shipping costs are non-refundable unless the item is confirmed defective upon delivery.
• Items marked as Clearance, Special Order, or Final Sale are non-returnable and cannot be cancelled, returned, or refunded.
  

For full details, please review our Shipping Policy and Refund Policy.